FAQs
What should I expect during my first visit?
You can expect your session to take place in a clean, safe, and nurturing environment, designed to help you feel peaceful, calm, and deeply relaxed. You will be heard, respected, and honored, because you know your body best. My role is not to “fix” you, as you are already whole; rather, I will support your body’s natural journey toward optimal health and well-being through spiritual and physical cleansing, stress relief, and restorative relaxation.
Do I need to undress for a massage?
For most of our bodywork services, you will be asked to undress to your comfort level. However, our therapists are professionally trained to ensure your privacy and comfort at all times, using sheets to cover areas that aren’t being worked on. For services like Thai Massage or Shamanic MaiThai, you’ll remain fully clothed in loose, comfortable attire.
Are your treatments safe during pregnancy?
Please inform your therapist if you are pregnant so they can make any necessary adjustments to your treatment for your comfort and safety.
What if I have specific health concerns or conditions?
We always encourage you to share any health concerns or conditions with us before your treatment, as this helps us tailor the experience to your needs. Whether you’re dealing with chronic pain, emotional stress, or another health condition, our therapists are highly trained and can modify techniques to ensure your comfort and healing.
How can I book an appointment?
Booking is easy! You can schedule an appointment online through our website or contact us directly via phone or email. All appointments must be scheduled in advance — walk-ins are not accepted. If you’re looking to book a service for a special occasion or a couple’s treatment, we encourage you to reserve early to ensure availability.
What is your refund and late appointment policy?
Refunds: We do not offer refunds on services once they have been completed. If you need to cancel or reschedule, please give us at least 24 hours’ notice so we can accommodate your needs and ensure that we can offer your time slot to another client. In cases of extenuating circumstances, please reach out to discuss possible alternatives.
Late Appointments: Please arrive at least 10 minutes before your scheduled appointment time to ensure you have time to relax. If you arrive late, we may need to shorten your treatment to respect the next client’s appointment. Full payment for the original scheduled time will still apply.
- Intake form should be filled out prior to the appointment via the email link that will be sent to you upon confirming your upcoming appointment.
When will my appointment be confirmed?
Your appointment will be confirmed within 24 hours of booking. You will receive a confirmation email or text to let you know that your appointment is secured. If you have any special requests or need to adjust your time, feel free to reach out, and we’ll do our best to accommodate you.
Can you treat medical conditions or injuries?
We cannot diagnose or treat conditions, but with a doctor’s approval, we can support your healing process.
Are your offerings mobile?
Yes! Contact us for availability.
Do you accept credit cards?
Yes. We accept Visa, MasterCard, Discover, Amex, debit cards, PayPal, Cash App, Snipe, Venmo, and Zelle.
How much should I tip after my session?
We ABSOLUTELY LOVE what we do and EVERYTHING is ALWAYS ABOUT YOU! The best practice is to allow your tip to reflect your appreciation for the offering you receive. For most people, this can range from 15-30%. However, if money is tight and you are unable to leave a tip, don’t worry. The important thing is that you care for your well being and continue to nurture yourself.